IMPORTANT NOTICE FOR ALL PATIENTS — Insurance Changes for 2026
If your primary and/or secondary medical insurance plan, carrier, or coverage will be changing in 2026, please notify us as soon as possible to prevent any delays or disruptions to your treatment. You may call or text us at 303-261-1600, email info@retinacolorado.com, or inform the front desk at your next visit.
To ensure accurate billing and uninterrupted care, we must receive your updated insurance information at least 14 days before your next appointment. If insurance changes are not communicated in advance, you may be responsible for all charges from your upcoming visit.
If your medical insurance is not changing in 2026, no action is required.
How to Update Your Insurance
- Call us at 303-261-1600 and have your new insurance card(s) ready. We will need:
- Patient name and date of birth
- Member/subscriber name
- Insurance carrier
- Member/subscriber ID
- Group number
- Effective date
-
Text or email us clear photos of the front and back of your new insurance card(s) to:
303-261-1600 EMAIL US -
Update through your Promptly Patient Portal
Log in and upload photos of your new insurance cards directly.
PORTAL LOGIN
If you have not yet received your 2026 insurance card(s), please log in to your insurer’s online portal or call the Member Services number listed on your 2025 card to obtain your updated information.
Please remember: A physical or mobile copy of your insurance card is required at check-in for every appointment, regardless of whether your plan has changed.
Billing & Insurance
At Colorado Retina Associates, we are committed to providing patients’ cost-effective care. We accept Medicare, Medicaid, and most managed care plans, and will bill your insurance directly, post-appointment. We do not accept vision insurance, as we are a medical office.
Many insurance companies and HMOs require you obtain written authorization (referral) from your primary care physician (PCP) before an office visit with a retinal specialist, diagnostic procedure, or treatment. Please verify your benefits and eligibility with your insurance provider before your initial visit.
If your insurance provider requires a co-payment for your office visit, expect to pay that amount in full on the day of your visit. You are responsible for payment of all services that are not covered by your insurance plan. Any balance not covered is due at the time of service.
Although the treatment of retinal diseases involves significant technology and complex services, we attempt to minimize the cost in several ways:
- Performing surgery on an outpatient basis to reduce the length of a hospital stay.
- Elimination of “facility fees” by performing diagnostic testing and minor procedures in our offices.
- Financial and grant assistance.
- Sliding scale payment plans
- FDA-approved clinical research trials as an optional treatment path for patients who qualify.
For questions on your statement or for insurance eligibility email, call or text us:
Co-pay Assistance
Patients with commercial insurance may be eligible to pay as little as $0 for eye injections
Co-pay assistance programs are available for most high-cost ocular injection drugs. These programs may help cover product-specific copays, coinsurance, and/or deductibles for eligible patients. Eligibility requirements, type of assistance, and application process varies per patient.
You can apply for co-pay assistance at your next appointment, or online at home. If applying at home, contact one of our Colorado Retina patient intake coordinators at 303-261-1600 to assist you through the application process.
